Visitor Management System

Visitor Management System

About Cloud Reception

Cloud Reception is a pre-assembled visitor management hardware and software package that is ready to go as soon as you receive it.

Simply unpack your new Receptionist, power up the device, and you’re ready to go!

Key Benefits

Track who’s coming and going quickly and privately from the cloud. With no visitor log book out in the open, your list is safe and secure. In case of emergency, it’s easy to check who’s in the building.

Bring that “cool factor” to your office when you present visitors with a modern check-in experience. The first impression anyone has of your office is when they walk in the door…make sure it’s a good one!

The Receptionist for iPad is insanely easy to set up. Simply download the app to any iPad and customize your dashboard configuration, and you’re ready to go!

Cater to special visitors with custom check-in workflows. Create workflows for things like:

  • Showing NDAs for specific visitors
  • Showing certain employee contacts for specific visitors
  • Customising information you collect for differing visitor types

Your visitors can easily sign your company’s legal agreements during the check-in process. You can upload one or more PDFs or videos, and later view signed documents from the visitor log.

With returning visitor recognition, you can ensure frequent visitors such as contractors have an expedited check-in process. With pre-registration, you can impress key guests with a super quick check-in experience.

Have questions about your new CloudReception? We’ve got you covered. Talk to someone from our in-house Radical Support team within minutes.

When a visitor arrives, the CloudReception will automatically notify you via Email & SMS. Then, you’ll be able to respond from your computer right back to the iPad and let the visitor know you’ll be right there! Or, if you’re away, reply from your smartphone anywhere in the world, letting them know you’re out of the office.

Travelling? Out of the office? On the facility floor? Or maybe you forgot a visitor was coming and you’re out at lunch? No problem! Simply set up automatic message forwarding to a colleague to help your visitor out while you’re away.

Use our proprietary, drag-and-drop badge customisation tool to print visitor badges with name, photo, and employee host so you can easily who’s in your building and why.

Now delivery drivers can easily connect with their contact in the office. Choose between preselecting delivery recipients for the whole company, or letting the delivery driver contact individuals when their package arrives. You can even choose message options for the delivery, such as “Requires signature”, “Left delivery at counter”, and “Will re-deliver”. Or you can create a custom message best suited for your unique office delivery needs.

In today’s remote world, customers require businesses to be efficient and attend to queries without jumping through hoops or waiting for too long to be attended. We take away the endless questions you get asked when you contact a contact centre, such as your email address or having to confirm your telephone number. 

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