Professional Services

The Professional Services Offering

Our team of highly-skilled developers can help you custom develop applications that integrate your current internal systems to help them work together, increasing productivity and helping you automate your processes in a more professional manner.

We make it our business to have a comprehensive understanding what your organisation needs through detailed needs analysis processes. Our focus will then be to design and develop systems of the highest quality that enable our customers to communicate effectively and efficiently.


  • Integration with your third-party applications such as CRM, ERP, BPM or any other application that may require telephony integration.
  • Custom application development: We will help you scope your perfect communications application to assist with easing your staff workload.
Services Offered
Server Side Automation

Develop a custom workflow on the server side to automate daily tasks and business processes. This allows you to sit back and focus on what really matters in your business.

Custom User Interfaces

Manage your business from one UI, allowing administrators to manage Servers and Services through one unified user interface.


Completely integrate in to your CRM/ERP/CMS systems to build a Unified Solution, allowing you to keep track of everything happening in your business from one place.

Custom Features

Should you find that you would like a custom feature added to your solution, we can build it for you.

In today’s remote world, customers require businesses to be efficient and attend to queries without jumping through hoops or waiting for too long to be attended. We take away the endless questions you get asked when you contact a contact centre, such as your email address or having to confirm your telephone number. 

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