- ScopTel is not necessarily a single product, but a set of products that provide a consistent unified user interface and user experience.
- ScopTel has the ability to integrate seamlessly into 3rd party applications to ensure a smooth running of all your internal systems. Optimal use of your applications is on top of our priorities to help you manage your business.
- ScopTel includes an extensive reporting engine (ScopStats) that delivers an entire series of statistical data on the communication solution including CDR, ACD, FAX, IVR and Real-Time reporting options.
- ScopTel has extremely advanced call routing abilities which allow extensive options to get your calls to the correct destination with escalations, and failovers ensuring that calls do not get missed.