ScopTel is not necessarily a single product, but a set of products that provide a consistent unified user interface and user experience.
ScopTel has the ability to integrate seamlessly into 3rd party applications to ensure a smooth running of all your internal systems. Optimal use of your applications is on top of our priorities to help you manage your business.
ScopTel includes an extensive reporting engine (ScopStats) that delivers an entire series of statistical data on the communication solution including CDR, ACD, FAX, IVR and Real-Time reporting options.
ScopTel has extremely advanced call routing abilities which allow extensive options to get your calls to the correct destination with escalations, and failovers ensuring that calls do not get missed.