Contact Center

Omnichannel is the complete communications solution for your business. Whether you are running a small business or an international corporation, we can help by bringing all your calls, texts, emails, live chats and social media into one unified inter face.
XCally Motion
XCALLY is an innovative Omni Channel solution that integrates Asterisk™ with the Shuttle and Motion technologies, developed in the Xenialab Research Center. The solution is one of the best Contact Center Management platform for multichannel - voice, chat, email, SMS, fax and social channels through standard APIs. xCally can be deployed on-premise and also cloud-based catering to inbound, outbound and blended Call Centers of all sizes.

In today’s remote world, customers require businesses to be efficient and attend to queries without jumping through hoops or waiting for too long to be attended. We take away the endless questions you get asked when you contact a contact centre, such as your email address or having to confirm your telephone number. 

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